Vertical Sculptural Ambient Lamp, Minimalist Textured Table Light Emitting Gentle Radiance For Interior Styling
Vertical Sculptural Ambient Lamp, Minimalist Textured Table Light Emitting Gentle Radiance For Interior Styling
Thank you for choosing Summit BISTA. As a professional online retailer operating on the Australian shopping platform, we adhere to standardized order processing and logistics management protocols. Our core goal is to ensure all customer orders are professionally packaged, safely transported, and delivered in intact and usable condition within the scheduled logistics cycle.
After your order is successfully confirmed and paid, our team will complete internal order review, product quality inspection and sealed packaging procedures within 1 to 7 working days. Australian local weekends and statutory public holidays do not count as working days and will not be included in the processing period.
During platform promotion cycles and peak order periods, the daily order volume will increase sharply, which may lead to a slight extension of the processing cycle. Once obvious order delays occur, we will take the initiative to send email reminders to customers to inform the latest order progress.
Logistics shipping fees for all orders are calculated based on package weight, overall size and shipping region standards. The accurate shipping cost will be automatically calculated and clearly displayed on the checkout page before order confirmation, with no hidden additional fees.
The estimated delivery time for our standard logistics service is 15 business days for all conventional orders. It should be noted that all delivery durations are only reference values. Actual delivery speed may be affected by logistics carrier scheduling adjustments, customs clearance progress, extreme weather, regional transportation restrictions and other objective uncontrollable factors.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at service@pickhive.shop. Please note that returns will need to be sent to the following address: 152 Ingleburn Road, Ingleburn, NSW 2565, Australia.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at service@pickhive.shop.
